1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Contact information such as name and email address when you submit forms or contact us
- Communication content when you send us messages or participate in community channels
- Wallet addresses when you interact with our smart contracts or services
- Any other information you choose to provide
1.2 Information Collected Automatically
When you access our Services, we automatically collect certain information, including:
- Device information such as browser type, operating system, and device identifiers
- Log information including access times, pages viewed, IP address, and referring URL
- Blockchain transaction data when you interact with EVVO smart contracts (this information is publicly available on the blockchain)
1.4 Information from Third Parties
We may receive information about you from third parties, including:
- Analytics providers who help us understand how our Services are used
- Blockchain data providers who provide publicly available on-chain information
- Social media platforms when you interact with our official accounts
2. How We Use Information
We use the information we collect to:
2.1 Provide and Improve Services
- Operate, maintain, and improve our Services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Provide customer service and support
2.2 Communications
- Send you technical notices, updates, security alerts, and administrative messages
- Send you marketing communications (with your consent where required)
- Communicate about products, services, and events offered by EVVO
2.3 Analytics and Research
- Monitor and analyze trends, usage, and activities in connection with our Services
- Conduct research and development to improve our Services
- Generate aggregate or de-identified information for statistical purposes
2.4 Security and Protection
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights and property of EVVO and others
- Comply with legal obligations
4. Blockchain Transactions
4.1 Public Nature of Blockchain
When you engage in transactions using EVVO Network or interact with our smart contracts, your wallet address and transaction details are recorded on the public blockchain. This information is:
- Publicly visible and accessible by anyone
- Permanent and cannot be deleted or modified
- Not controlled by EVVO once recorded on the blockchain
4.2 Wallet Addresses
We do not collect or store the link between your wallet address and your personal identity unless you voluntarily provide this information to us.
4.3 On-Chain Data
We may analyze publicly available on-chain data to improve our Services, detect fraud, and ensure network security. This analysis uses publicly available information and does not require access to your personal identity.
5. Data Retention
We retain personal information for as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need personal information, we securely delete or anonymize it. Note that blockchain transactions are permanent and cannot be deleted.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and testing
- Access controls limiting who can access your information
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
7. Your Rights and Choices
7.1 Access and Correction
You may request access to the personal information we hold about you and request that we correct any inaccuracies.
7.2 Deletion
You may request that we delete your personal information, subject to certain exceptions required by law or legitimate business purposes.
7.3 Marketing Communications
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those messages. Even if you opt out, we may still send you non-promotional communications.
7.5 Do Not Track
Some browsers include a "Do Not Track" feature. Our Services do not currently respond to Do Not Track signals.
7.6 Exercising Your Rights
To exercise your rights, contact us at privacy@evvo.network. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. International Data Transfers
EVVO operates globally. Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country.
When we transfer information internationally, we implement appropriate safeguards to protect your information in accordance with applicable law.
9. Children's Privacy
Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
If you believe we have collected information from a child under 18, please contact us at privacy@evvo.network.
10. Third-Party Links and Services
Our Services may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post the revised policy on our website
- Notify you through our Services or other communication channels for material changes
Your continued use of our Services after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- privacy@evvo.network
- General Support
- support@evvo.network
- Mailing Address
- [To be added if applicable]
13. Additional Disclosures for Specific Jurisdictions
13.1 European Economic Area (EEA) and United Kingdom
If you are located in the EEA or UK, you have certain rights under the General Data Protection Regulation (GDPR), including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making
To exercise these rights, contact privacy@evvo.network.
You also have the right to lodge a complaint with your local data protection authority.
Legal Basis for Processing:
We process your personal data on the following legal bases:
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate interests (improving Services, security, fraud prevention)
- Your consent (for marketing communications)
13.2 California
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information we collect, use, and disclose
- Right to request deletion of your personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your rights
To exercise these rights, contact privacy@evvo.network.